The client is holding the finished work for the first time. This is a moment for attention, pleasure and perhaps a little quiet—not a maintenance lecture. That is why care advice is so easy to rush. It gets mentioned while the album is being opened, buried in the packaging, or sent later as a link. Then, weeks or months afterwards, the client has a practical question and relies on memory or guesswork. A care note is not warranty small print. It is part of helping someone live confidently with a physical object you have asked them to value. Give them five useful lines Start with the maker's current To View More >>

There's a framed photo of Heather and me that's thirty years old now and been on the wall above my desk for the last fourteen. It was shot by Rod Ellmore in 1994 while our whole family was together in Auckland. When I look at it I think: “Didn’t we look cute thirty years ago? And I had hair! Remember how those Lockwood houses creaked? The bloody dog ruined that couch… Love the Indian parchment — still on the wall… What happened to those Churchill books? The printing is like new… Those shoes were great…” In another thirty years our grandchildren To View More >>

We very rarely share the positive reviews we receive from our clients but the other day we received a pretty special one from one of our new Print Shop users, Damien Lovegrove. He's a "go for it" guy who'd launched his store within a week of deciding to use Print Shop, and within days of that made his first large format canvas sale. We're sharing his review for two reasons: It offers great advice for anyone starting out — why he chose the platform, and the challenges he faced when setting it up. If you're already using Print Shop we'd love your thoughts over on the insider about what features To View More >>

More updates to our Frame range. Let us know what you think!  Circle apertures: Circles have made a comeback, can you believe it? After many requests we've just added them to our frame collection. Just select a template from our range for matted or un-matted frames when setting up your order in Workspace.  Torn edge floating prints: Torn edge floating prints are available for frame sizes 10x8 and above. They're super impressive and look great big or small. They are only available with Fine Art printing and single apertures. Select Floating, torn edge, To View More >>

Did you know that you can sell anything from loose prints to canvases in your shopping cart? Without lifting a finger? Ok... maybe not quite that simple but pretty close. If you think you don't have time, read on! There are very few steps once you've got your website set up. Upload the images, attach a price list and sell products from your website directly to your clients.  If your client views their gallery on their computer, shopping cart, favourite and sharing icons appear over the images when you hover over them (see screenshot above). They simply click on the shopping cart To View More >>

Your blog  is a great way to share your work and connect with potential new clients. It's a tool for drawing people in from Facebook and other social media sites, for keeping your site fresh, interesting and ever-changing, and for keeping your image galleries and work in front of people. Share your ideas and interests too!  It’s a great way make your website feel more personal. If people can get an idea of the type of person you are, they are more likely to feel comfortable and trust you. What you talk about on your blog is important. One advantage you have over other bloggers To View More >>

Jocelen Janon photographs people. " People moving, running, arguing, dancing, jumping, protesting, agreeing, swimming, smoking, flying, crying, working. Doing nothing.  People living."  His 'Rear Window' series, framed through car windows, is a genuine, regular pleasure. Jocelen finds cars a fascinating way to observe people's behaviour, a reflection of their social status, life challenges, and priorities. And he loves the way a car can become a tool for him. "Something to shoot through voyeuristically, to add depth and also tell a story, or hint at something deeper." Rear Window To View More >>

Isn't technology great? A decade ago "photo books" were a wonder. I can create one-off books! Printed on both sides! Like a glossy magazine! We loved them too, and launched Q Books in 2010. But now photo books are … just a glossy magazine! Commodity products with prices to match. Mostly sold direct to consumers, meaning very little value in them for photographers… Something for people who get their photography on a flashdrive. Q Books still look great, as beautifully printed and bound as our albums, but for a couple of years the trend has been To View More >>

A quick reminder that our new prices take effect after the 10th of November, the cut-off date for guaranteed delivery before our end-of-year closedown. At the same time we're introducing free album design and free standard colour correction on all our professional albums – Flushmount, Overlay Matted, Classic Matted and Duo. Until then, when the Workspace infrastructure is upgraded for the new service, our free design / free colour correction special offer continues. So get in quick for the best of both worlds, our old prices and the new free service! Two conditions apply: you must send us JPGs To View More >>

Last year we introduced The Queensberry Press, our first toe-dip into the brave new world of digital offset-printing. Everyone, from our designers to our developers immediately started working hard on v2.0 - starting with a hard look at what you had to say about the first release! So here's what's in The Queensberry Press v2.0. It starts with a really good introductory deal. Order any Queensberry Press book before Friday 20th May 2011 and you'll pay half price. Our discount on all "value packages" also increases from the normal 40% to 50% for the same period (as listed in Photojunction). We've To View More >>